This is the lifeblood of your business. You work so hard to get the phone to ring and when it does, you and your team need to be ready to convert. Everyone on your team that handles intake calls needs to be able to position your company the right way in the mind of the caller so you can stand out from your competition.
How to build connection and rapport with your prospect quickly
What to do when the subject of price comes up early in the conversation and how to build value before being made to be a commodity being judged solely on price
Pushing the call forward and next steps
Asking the right questions to identify client's needs, pain points, and desires- Proper NEEDS Analysis
How to sell without feeling like you are "selling"
And so much more
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